Privacy Policy

When you submit the contact form on our website, we collect your name and the message you send us. We do not collect your email address through the contact form.

We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages, through Google Analytics (see Section 5).

We use the information you submit through the contact form solely to respond to your enquiry and communicate with you.

We use analytics data to understand how visitors interact with our website and to improve its content and performance.

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned:

Contact form data: processed on the basis of your consent (Article 6(1)(a) GDPR) and our legitimate interest in responding to your enquiry (Article 6(1)(f) GDPR).

Analytics data: processed only after you provide explicit consent via our cookie banner (Article 6(1)(a) GDPR).

Contact form messages are retained only as long as necessary to respond to your enquiry and for a reasonable period thereafter. We do not store personal data indefinitely.

Analytics data is retained in accordance with Google Analytics' standard retention settings (26 months by default).

We use Google Analytics 4 to analyse website traffic. Google Analytics uses cookies to collect anonymised information about how visitors use our site. This data is only collected after you accept our cookie consent banner.

Google may transfer this data to servers in the United States. For more information on how Google uses your data, visit: https://policies.google.com/privacy.

You can opt out of Google Analytics tracking at any time by declining the cookie banner or by installing the Google Analytics Opt-out Browser Add-on.

Our website uses a cookie consent banner. We only set analytics cookies after you explicitly accept. You may withdraw your consent at any time by clearing your browser cookies and declining the banner on your next visit.

We do not use cookies for advertising or tracking across third-party websites.

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as Google Analytics) solely to operate and improve our website, under strict confidentiality obligations.

If you are located in the EEA, you have the following rights regarding your personal data:

Right of access — you may request a copy of the personal data we hold about you.

Right to rectification — you may request correction of inaccurate data.

Right to erasure — you may request deletion of your personal data.

Right to restrict processing — you may request that we limit how we use your data.

Right to data portability — you may request your data in a portable format.

Right to object — you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us via the contact form on our website.

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out via the contact form at maheshframes.com/contact.